Mza 10 Av. Satelite Sur / Andomeda Y Sol Ote Lt 13
Restaurante del Pacha Tulum
440 m
Av. Coba Norte. Manzana 9
BOTANICA Garden Cafe
620 m
Andromeda Calle Andromeda Ote entre calle Geminis Sur y Libra Sur
Dona Lucha Tulum
690 m
Calle Sol Oriente
Lucky Bunny
630 m
Av Satelite s/n mzn 2 Lote 3 Corner with Polar pte. Next to the barber shop.
El Canaston
720 m
Calle Osiris sur Between Neptuno and Venus
Vegan Tacos El Bajon
730 m
Calle Sol Esquina con Calle Orion Sur
Reviews and Ratings
Feedback from previous guests about their experience.
66%
liked the hotel and would stay again
Stylish decor
Helpful service
Thin walls
Distance from the beach
6.6/10
Nice
Rooms
7.0
Location
7.0
Service
7.3
Dining
5.8
Guest reviews
6.6/10
based on 6 reviews
7.6
7.6/10 based on 1079 reviews
John
United Kingdom,
May
2024
6.6/10
The hotel had a clean and modern room on the first floor, but it was a bit noisy and had some unpleasant smells. The staff seemed more robotic than friendly, although there was a lovely and helpful member available. The location was great near a supermarket and restaurants, but it was above a busy main road. The dining experience was disappointing with low variety and quantity of food. Facilities were decent.
Rooms
7.0
Our room facing the inner part of the building was clean and equipped with new and modern amenities.
Service
6.0
While the staff seemed displeased and lacking warmth, there was one lovely and helpful member.
Location
8.0
The hotel's location was convenient, near a supermarket and restaurants but situated above a busy main road.
Dining
5.0
The dining experience was disappointing with limited variety and quantity of food.
Facilities
7.0
The hotel offered standard facilities.
Larry
United States,
March
2024
6.2/10
Staying at this hotel was a mixed experience. The rooms were spacious and had big comfy beds but some had stains of dirt. The service was kind and helpful, especially in guiding us to the nearby beach and bike rentals. The location was decent, not the best, but convenient with a supermarket nearby. The dining options were limited, making the nearby restaurant not the best choice. Despite some drawbacks, the facilities were good overall.
Rooms
7.0
The rooms were big, had zero humidity, and the beds were very comfy. However, we noticed some stains of dirt in the room.
Service
8.0
The service was kind and helpful, with staff being friendly and informative about local facilities and transportation options.
Location
6.0
The location wasn't the best, but it was convenient with a supermarket across the road. It was close enough to the beach and Tulum city center.
Dining
5.0
The nearby dining option was not appealing due to the unattractive location and limited food choices.
Facilities
6.0
The facilities were adequate with some improvements needed in terms of dining choices and cleanliness.
Robert
United Kingdom,
December
2023
7.6/10
The hotel rooms were clean, with a fancy typical for Tulum interior and a balcony providing a nice view. However, there was some construction noise next door. The room size was great with a lovely bathroom and a comfy bed.
Rooms
8.0
The rooms were spacious and comfortable.
Service
7.0
The service was nice, as they provided information on how to reach the beach by foot or bike. However, complaints were not responded well to.
Location
7.0
The hotel is conveniently located on the road leading to the beaches, with a supermarket across the street and free parking in front of the hotel.
Dining
8.0
The dining experience was good, especially the delicious pancakes served in the morning.
Facilities
The facilities were satisfactory.
Ryan
United States,
December
2023
8.0/10
I had a pleasant stay at the hotel; the rooms were stylish and well-equipped with a beautiful view from the balcony, although the walls were a bit thin. The service was friendly and helpful, addressing any issues promptly. The location was convenient, although a bit far from the beach and the town center. The dining experience off-site was enjoyable, especially with delicious pancakes. Overall, a good value for the money.
Rooms
8.0
The rooms were nicely decorated with a typical Tulum interior and had a nice view from the balcony. The design was modern, and the rooms were well-equipped.
Service
9.0
The service was super friendly and helpful, with prompt assistance when needed.
Location
7.0
The hotel is situated above a busy main road but is in close proximity to a large supermarket and on the road toward Tulum Beach, making it a convenient location.
Dining
8.0
The dining experience at a nearby restaurant was delightful, especially the pancakes.
Facilities
8.0
The hotel offers various facilities, ensuring a comfortable stay for guests.
Stylish decor
Thin walls
Katie
United Kingdom,
August
2023
6.8/10
My stay at the hotel was a mixed experience. The room I had was a great size with a lovely bathroom and a comfy bed, but there were some issues with smells and noise. The restaurant downstairs was very overpriced, although I did enjoy having a proper balcony.
Rooms
7.0
Despite some smells and noise, the room was great with a lovely bathroom and comfy bed.
Service
8.0
The service was nice, and they were quick to fix any issues when addressed. The lamps in the room were awesome, and having a small vault was a nice touch.
Location
7.0
The hotel's location was good, being close to a big supermarket and on the road toward Tulum beach. It was convenient for reaching the beach and the town center, although the busy road noise could be off-putting at times.
Dining
6.0
The dining experience was not the best as the restaurant was very overpriced. However, I did enjoy the delicious pancakes they served.
Facilities
6.0
The facilities were fine, but nothing extraordinary. The hotel lacked some extra perks considering the price.
Jim
United States,
June
2023
5.4/10
Staying at the hotel was quite a mixed experience for me. The location was convenient for accessing activities but had some noise issues. The rooms, although coming with a coffee machine, were not as clean as I expected. The service was friendly overall but lacked consistency. Dining options were limited and a bit disappointing.
Rooms
5.0
The room on the ground floor with a courtyard view was noisy and not very clean. It did come with a coffee machine, which was a nice touch.
Service
6.0
The staff members were friendly and helpful overall, but there were some inconsistencies in their attitudes. Some seemed displeased with their job.
Location
7.0
The location was convenient for accessing activities, but the noise level was a bit bothersome. It was nice to have a supermarket, free parking, and restaurants nearby.
Dining
5.0
The dining experience was a bit disappointing with few food options and higher prices compared to nearby restaurants.
Facilities
5.0
The hotel lacked standout facilities, and improvements in various areas could enhance the overall guest experience.